Terms of Service

Article 1 (Purpose and scope)

These Terms set out the conditions and procedures for using HashSites (the “Service”), provided by LINKHASH (the “Company”), and the rights and obligations of the Company and the user. By signing up for the Service, you are deemed to have agreed to these Terms.

Article 2 (What the Service includes)

• AI build and edit: the AI creates and edits your website based on your requests.
• Hosting and operations: we publish your site on the internet, and the Company manages the SSL certificate, backups and security updates.
• Add-on features: visitor analytics, contact form collection, search optimization, custom domain connection.
• Human services (paid): dedicated engineer work, done-for-you builds, dedicated management, custom development.
• Dedicated server (paid, optional): we provide a separate server used only for your site.

Article 3 (Sign-up and accounts)

• You sign up with an email address and a password. You are responsible for managing your account details, and you may not transfer or lend them to anyone else.
• A 14-day free trial starts when you sign up. During the trial you can build a site without registering a card.
• If your account details are inaccurate or you used someone else's information, the Company may restrict your use of the Service.

Article 4 (Minors)

• You must be 14 or older to sign up. Using the service requires processing personal data, and we don't offer a guardian-consent flow.
• Paid purchases by anyone under 19 require a legal guardian's consent. Without it, the minor or their guardian may request cancellation.

Article 5 (Fees and payment)

• The service uses prepaid credits. There is no monthly subscription or automatic charge, and the only card payment is topping up AI credits.
• Site builds and edits, site operating periods and domains are deducted from your credits. Credits are topped up by choosing one of the fixed options shown on screen, and displayed prices include tax.
• AI edits draw down credits according to actual usage. The first build of each site and any job that fails are free.
• The usage and refund period of topped-up AI credits is limited to within 1 year of payment. Credits cannot be transferred between members, and refunds are made to the original payment method. A single top-up cannot exceed KRW 100,000.
• Dedicated servers, engineer work, done-for-you builds and managed care are not credit products and are arranged under a separate contract after consultation.
• We announce price changes by email and in the service 30 days in advance. Credits you already hold can still be used or refunded within their validity period.

Article 6 (No automatic charges and expiry notices)

• We never charge your card automatically. If credits run low, a payment only happens when you top up yourself.
• The free trial never converts to paid automatically. Nothing is charged after the trial unless you top up credits.
• A site stays live only for the period you purchased. We email you 14, 7 and 1 days before expiry, and the site stays public for 7 days afterwards. It then becomes private, and is restored when you buy a new period.

Article 7 (Withdrawal of subscription)

• You may withdraw within 7 days of payment. AI credits that have never been used are refunded in full within 7 days.
• Parts already delivered — AI credits used, completed engineer work, delivered done-for-you builds — are excluded under Article 17(2) of the Korean E-Commerce Act.

Article 8 (Refunds and stopping use)

You may request a refund of unused credits or stop operating a site at any time within the validity period. The refund method and calculation are set out in the Refund & Cancellation Policy, and those terms form part of these Terms.

Article 9 (Data retention and export)

• If you stop using the service, we keep your site data for 30 days. Buy a new operating period during that time and everything is restored.
• During the retention period you can download the entire site as a ZIP file. After 30 days, the site, its versions, analytics and contact form data are deleted.
• If the Company shuts the Service down for its own reasons, we'll give at least 60 days' notice and a window for you to take your data with you.

Article 10 (Domains)

• Tell us the address you want and we register the domain for you and connect it to your site. You never have to configure DNS yourself.
• The domain is registered in the company's name, and you have exclusive use of it while you subscribe. We will not use it elsewhere or transfer it to anyone without your consent.
• Domains are purchased with credits. We show the credits to be deducted and get your consent before registering. Domain registrations are non-refundable under registrar rules.
• We can register .com, .net, .org, .co, .shop, .site and similar automatically. .kr and .co.kr are handled only by Korean registrars, so automatic registration isn't possible.
• If you specifically want a .kr address, our engineers will register and connect it for you. Ask in the chat and we'll quote a handling fee on top of the domain price.
• When you leave, we transfer the domain to your name. Just ask in chat; the transfer service fee is KRW 50,000 (tax excluded). We will let you know of any separate registrar transfer cost.
• Under ICANN rules a domain cannot be transferred until 60 days after registration. If it hasn't been 60 days yet, we'll transfer it once that period passes.
• If you don't request a transfer within 30 days of cancelling, we may let the domain lapse. If you plan to keep using it, please tell us before you cancel.

Article 11 (Copyright and License)

• You hold the rights to the text, photos, videos and logos you upload. The Company stores, displays and processes them only as far as providing the Service requires.
• You're free to use, modify and export the code and copy the AI produces for your site. You may move it elsewhere.
• The rights to the Service itself (the platform's screens, features and trademarks) belong to the Company.
• The Company won't use your site as a promotional case study without your consent.

Article 12 (About AI Output)

• The copy and design the AI produces are draft material for reference. You must check facts, prices, efficacy claims and legally required disclosures before publishing.
• In industries with advertising regulations, such as healthcare, finance and food, complying with the relevant laws is your responsibility. Reach out through support if you need help.
• Answers from the AI support chatbot are for reference too. For important matters such as fees and refunds, our staff's answer is what counts.

Article 13 (Prohibited Conduct)

The Service may not be used for the following purposes. If we confirm such use, we'll notify you and then restrict access; in urgent cases we may stop it immediately.

• Illegal content, infringement of another person's copyright or likeness rights, defamation, obscene material, gambling
• Phishing, distributing malware, hacking attempts, sending spam, collecting other people's information without authorization
• Placing excessive load on the Service's systems or interfering with its normal operation
• Improper use, such as asking the AI for another person's site or account information

Article 14 (Service Interruption and Liability)

• When maintenance is needed, we announce it in advance and carry it out during low-traffic hours. For urgent incidents, we let you know after we've dealt with them.
• If the Service is interrupted through the Company's fault, we'll refund the fee for the period of the interruption on a daily pro-rata basis, or extend your subscription period.
• We're not liable for interruptions caused by events outside the Company's control, such as natural disasters or failures at telecom carriers or cloud providers.
• Except where the Company acted with intent or gross negligence, the Company's liability is limited to the amount you actually paid over the 3 months preceding the incident.

Article 15 (Changes to These Terms)

When we change these Terms, we'll post a notice in the Service and send an email 7 days before the change takes effect (30 days for changes that are unfavorable to you). If you don't agree to the change, you can cancel before the effective date; if you keep using the Service without telling us otherwise, you are deemed to have agreed.

Article 16 (Dispute Resolution)

• If something goes wrong, tell us first through the support channel or at support@link-hash.com. We'll work with you in good faith to sort it out.
• If we can't reach an agreement, you may apply for mediation with a dispute mediation body such as the Korea Consumer Dispute Settlement Commission (소비자분쟁조정위원회).
• If litigation becomes necessary, the court with jurisdiction is determined under the Korean Civil Procedure Act (민사소송법).
• Anything not covered by these Terms follows the relevant Korean laws and commercial practice, including the E-Commerce Act (전자상거래법), the Door-to-Door Sales Act (방문판매법) and the Act on the Regulation of Terms and Conditions (약관규제법).